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Important Ordering Information

Fulfillment / Shipping / Local Delivery Policy

Orders placed by phone or through our website are generally processed and fulfilled within one business day. Our fulfillment hours are Monday through Friday, from 9:00 a.m. to 5:00 p.m. Eastern Time, excluding company-observed holidays.

Orders submitted after business hours will be processed on the following business day. Orders placed on a Friday, weekend, or company-observed holiday may not be processed until the next regular business day.

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We currently provide local delivery only within our designated service area. Delivery availability may vary depending on the delivery address, product availability, order volume, and route scheduling. If an order is placed for an address outside our service area, the order will be canceled and a refund will be issued to the original payment method, less any nonrefundable processing or transaction fees, if applicable.

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Fulfillment and delivery timeframes are estimates and may be affected by weather, traffic, inventory availability, holidays, or other circumstances beyond our reasonable control. If a significant delay affects your order, we will make a reasonable effort to contact you using the information provided at checkout.

Refund / Cancelation Policy

Orders can be canceled up until an order is on a truck for delivery. There are no returns and refunds are not provided. Store credit is provided if an item comes damaged. We require the damaged item to be provided to the delivery driver upon the delivery of the replacement item.

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